Why MSPs Need a Breadth of Skills Found Only in Sri Lanka

The Managed Services Provider (MSP) landscape is changing fast. Customers no longer look at MSPs as simply “keeping the lights on.” Instead, they expect their IT partners to deliver a full spectrum of modern workplace and business solutions, from device management with Microsoft Intune to collaboration tools like SharePoint and Teams and, increasingly, to advanced low-code platforms like Power Platform that accelerate business innovation.

To keep pace, MSPs need teams that go beyond traditional IT support. They require a breadth of skilled professionals who can span infrastructure, cloud, collaboration, automation, and analytics. The challenge for most MSPs is that this mix of expertise is scarce and expensive in their local markets.

Why Sri Lanka Offers the Breadth MSPs Need

Sri Lanka has rapidly become a powerhouse for global IT services. The country’s talent pool offers a unique blend of breadth and depth that MSPs cannot easily replicate elsewhere. Here’s why:

• Microsoft Ecosystem Expertise – Sri Lankan engineers are highly skilled in Intune, SharePoint, and Teams deployments, enabling MSPs to deliver seamless modern workplace solutions.
• Power Platform Specialists – Sri Lanka is home to professionals adept at Power BI, Power Apps, and Power Automate, giving MSPs the capability to deliver data-driven insights and workflow automation - services increasingly in demanded by customers.
• Scalable Talent – With a strong education system and a thriving IT sector, Sri Lanka produces professionals who can quickly scale across roles, from support engineers to solution architects.
• Cost-Effective Advantage – MSPs can access this diverse expertise at a fraction of the cost of onshore markets, while maintaining world-class quality.

Why Dijital Team is the Best Partner in Sri Lanka

While Sri Lanka offers the talent, not every provider is the same. Dijital Team stands out as the best place to hire these skills because:

• We specialise in building teams for MSPs, meaning we understand the tools, platforms, and customer expectations that drive your business.
• Our talent pool is curated with multi-skilled professionals - engineers who can adapt across Intune, SharePoint, Teams, and Power Platform, ensuring MSPs have flexible capacity to meet diverse customer demands.
• We emphasise long-term partnerships, not just filling seats. Our goal is to help MSPs stay competitive and profitable by building resilient, future-ready teams.
• Located in Sri Lanka, we bring together the best offshore value with a customer-first culture, making collaboration seamless across geographies.

The Bottom Line

For MSPs, the future lies in delivering more - more platforms, more innovation, more customer value. To achieve this, a breadth of skills is essential. Sri Lanka provides this unique talent advantage, and Dijital Team is your trusted partner to access it.

If your customers are demanding more from Intune, SharePoint, Teams, or Power Platform, then it is time to expand your capabilities with the right skills at the right price only possible with Dijital Team in Sri Lanka.

Get in Touch with Dijital Team Today!