Darling Ridge
Home Success Stories Darling Ridge
“Dijital Team just gets it. They found exactly the right person for a role that wasn’t even clearly defined, and Jen is now a critical part of my business. She’s gone from EA to Junior BA and Service Desk Analyst in under a year.
Dijital Team genuinely invests in their people. They provide training, mentoring, and listen to feedback to keep improving their process. It’s one less big thing for me to worry about.”
Joshua Bauer
Founder, Darling Ridge
Reduce administrative burden to focus on strategic and billable work
Source a flexible, multi-skilled resource capable of learning quickly
Build scalable internal processes without the cost of local hires
Ensure cultural alignment and long-term fit with the business
The Result
Jen began as an Executive Assistant but quickly demonstrated her ability to take on more technical and analytical responsibilities. Within 10 months, she was promoted to a hybrid Junior Business Analyst and Service Desk Analyst role.
Her initiative, adaptability, and process-driven approach have helped Darling Ridge document workflows, improve accuracy, and introduce structure within a fast-moving business. The partnership with Dijital Team gave Joshua the time and space to focus on client work and rebuild his MSP operations, confident that day-to-day functions were being managed effectively.
Dedicated offshore Executive Assistant (promoted to Junior Business Analyst/ Service Desk Analyst)
Dedicated offshore Executive Assistant (promoted to Junior Business Analyst/ Service Desk Analyst)
End-to-end recruitment and onboarding process
End-to-end recruitment and onboarding process
Cultural and skill fit screening
Cultural and skill fit screening
Process documentation and workflow improvement
Process documentation and workflow improvement
HR support and ongoing training through Dijital Team
HR support and ongoing training through Dijital Team
