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How geezit Accelerated Automation &
 DevOps with Dijital Team

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The Challenge

Before partnering with Dijital Team, geezit faced challenges implementing automation internally. Their existing staff were capable, but lacked the bandwidth to dedicate time to building and maintaining automation scripts while managing their day-to-day responsibilities.

Additionally, the company struggled to find local candidates with the right mix of DevOps and development experience at a sustainable cost. Without the right resource, automation projects were delayed or deprioritised, limiting the business’s ability to optimise processes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
How Dijital Team Assisted

Dijital Team partnered with geezit to provide a dedicated offshore automation specialist. This resource focuses exclusively on developing and implementing automation solutions, enabling the geezit team to streamline internal processes and improve efficiency without adding overhead to their onshore staff.

The specialist works closely with the team to identify automation opportunities, design scripts, and integrate solutions into daily operations.
About geezit

geezit is a managed services provider (MSP) based in Australia. With a team of eight, they deliver IT support and solutions to a diverse customer base. As a growing business, geezit continuously seeks ways to improve operational efficiency and service delivery.

Recognising the importance of automation to meet these goals, the company sought a specialist resource who could focus solely on developing and managing automation projects.

Industry: Information Technology

5 Stars

“Dijital Team has added real value to our business. The team member has integrated well into our team, delivered critical automation projects like our Pia system, and freed up staff to focus on clients. Treating our offshore team member just like any other team member has been key to getting the best results.”

pete sandel image

Pete Sandel

Director, geezit
Customer Goals

geezit aimed to achieve several key objectives:

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Implement effective automation
solutions to reduce manual workloads

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Free up internal staff to focus on client-facing work

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Find a cost-effective resource with strong development and DevOps skills

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Integrate the resource seamlessly into the existing team culture
The Result

Within six months, geezit’s automation specialist delivered significant value. The team successfully implemented their Pia system, streamlining service delivery processes and improving efficiency. Automation reduced manual effort and enhanced internal workflows, freeing local staff to focus on client-facing work.

The offshore specialist integrated seamlessly into the team’s culture, moving from a formal working style to becoming an active, collaborative member of the team. geezit has seen clear business benefits from the resource’s contributions and is positioned to continue expanding its automation initiatives.

Sri Lankan offshore team working on laptop
Deliverables

Dijital Team provided geezit with:

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Dedicated offshore automation specialist 
offshore automation specialist icon
Dedicated offshore automation specialist

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Customised recruitment and candidate selection process 
Recruitment process icon
Customised recruitment and candidate selection process 
Integration icon
Integration into daily team standups and collaboration workflows 
Integration icon
Integration into daily team standups and collaboration workflows 

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Automation of Pia system and key internal processes
Pia system icon
Automation of Pia system and key internal processes

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Ongoing development of automation solutions 
Automation solutions icon
Ongoing development of automation solutions 
Sri Lankan offshore Team
The Dijital Team Difference

Dijital Team worked with geezit to draft a detailed job description and conduct a tailored recruitment process. The first round of candidates did not fully match geezit’s requirements, so Dijital Team refined the search, focusing on candidates with proven programming and automation backgrounds rather than general IT support experience.

Once the right candidate was selected, Dijital Team facilitated a smooth onboarding process, ensuring the specialist was fully integrated into geezit’s eight-person team. The offshore resource joined daily standups, collaborated directly with staff, and built strong relationships, treating geezit staff as his “customers” when developing automation solutions.

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