Event Details
4th to 5th August 2026
Melbourne, Australia
Peter & Diana will be at TSP Mentor from 4th to 5th August 2026, catching up with fellow TSP leaders between sessions: comparing notes on growth, margin, and where the industry's heading. If you'll be there, it's a good week to talk shop. Worth putting a time in the diary before the week gets away from everyone.
Grow your MSP or TSP without burning your margin.
Dijital Team is a profitability and business-maturity growth partner for TSPs and MSPs. We help you build dedicated offshore teams: service desk, engineering, Microsoft Power Platform, data and admin. So you can take on more work, close capability gaps, and protect margin as you scale. If you're already running a mature, disciplined business and thinking about the next stage, that's exactly the conversation Peter wants to have. No pitch deck. No hard sell.
The MSP Founder’s Productivity Playbook
Stop firefighting. Start leading.
Your time is stretched across tickets, sales, hiring and a hundred other fires, while the top 10% of MSPs run at 25–35% net margins (the average sits near 6%). The playbook lays out the strategic plays the highest performers use to scale without burning out their teams.
What’s inside: eight chapters of MSP-specific plays
• Shift from firefighting to strategic leadership.
• Standardise and simplify your service offering.
• Optimise your tools and processes.
• Embrace automation and AI to do more with less.
• Delegate and offshore strategically to scale up.
• Focus on high-value clients.
• Invest in your team’s productivity and retention.
• Use data, KPIs and benchmarks to drive improvement.
Got time for a real conversation in Melbourne ?
No pitch deck and no hard sell, just a genuine conversation about where your business is headed and whether an offshore team could help you get there. Pre-book a slot with Peter Ward and we’ll set time aside for you.
